Privacy Policy
Welcome! Del Monte Philippines, Inc. (Del Monte or we, our, or us) takes your privacy seriously. This privacy policy (Privacy Policy) explains how Del Monte collects, uses, shares and protects information about our consumers (you). It also tells you how you can access and update your information and make certain choices about how your information is used. This Privacy Policy covers both the online (e.g., web and mobile services, including any web sites operated by us and mobile applications, however accessed and/or used, whether via personal computers, mobile devices, or otherwise) and offline (e.g., collection of data through mailings, telephone, or at in person events) activities owned, operated, provided, or made available by Del Monte. Our online and offline activities are collectively referenced as the Services. This Privacy Policy also applies to your use of any interactive features or downloads that: (i) we own or control; (ii) are available through www.lifegetsbetter.ph (the Site); or (iii) interact with and posts in the Site.
By using the Services or by otherwise giving us your information, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, do not use any of our Services or give us any of your information. We reserve the right to make changes to this Privacy Policy at anytime. Any changes will be posted in this Privacy Policy and material changes will generally apply only to activities and information collected on a going forward basis. We encourage you to regularly review this Privacy Policy to make sure you are aware of any changes and how your information may be used. In addition, please review the Site’s Terms of Use, which govern your use of any of our websites.
If you have any requests concerning your personal information or any queries with regard to this Privacy Policy, please contact our Data Protection Officer via email at dpo@delmonte-phil.com or by telephone at +632 8-856-2556.
For a detailed description of our privacy practices with regard to our Services, please click on any of the questions beside.
INFORMATION YOU PROVIDE TO US
We may ask you to provide us with certain categories of information such as: (1) personal information, which is information that could reasonably be used to identify you personally, such as your name, e-mail address, date of birth, and physical address (“Personal Information”); and (2) demographic information, such as information about your age bracket or professional affiliations, or your family and pets (“Demographic Information”). By giving us the information involving your family or any third person, you represent and warrant that you are authorized and/or have obtained their consent to the disclosure of their personal information. We may collect this information through various forms and in various places through the Services, including account registration forms, contact us forms, or when you otherwise interact with us.INFORMATION WE COLLECT AS YOU ACCESS AND USE OUR SERVICES
In addition to any Personal Information or other information that you choose to submit to us, we and our third-party service providers may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Services (“Usage Information”). This Usage Information may include the browser that you are using, the URL that referred you to our Services, all of the areas within our Services that you visit, and the time of day, among other information. We may use Usage Information for a variety of purposes, including to enhance or otherwise improve the Services. In addition, we collect your IP address or other unique identifier (“Device Identifier”) for your computer or other device used to access the Services (any, a “Device”). A Device Identifier is a number that is automatically assigned to your Device used to access the Services, and our computers identify your Device by its Device Identifier. Usage Information may be non-identifying or may be associated with you. Whenever we associate Usage Information or a Device Identifier with your Personal Information, we will treat it as Personal Information. A few of the methods that may be used to collect Usage Information include, without limitation, the following (and subsequent technology and methods hereafter developed):Cookies.
A cookie is a data file placed on a Device when it is used to access the Services. A Flash cookie is a data file placed on a Device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your Device. Cookies and Flash cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. If you choose to disable cookies or Flash cookies on your Device, some features of the Services may not function properly.Web Beacons.
Small graphic images or other web programming code called web beacons (also known as “1x1 GIFs” or “clear GIFs”) may be included in our web and mobile pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web or mobile page or e-mail can act as a web beacon. Web beacons or similar technologies maybe used for a number of purposes, including, without limitation, to count users of the Services, to monitor how users navigate the Services, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.Embedded Scripts.
An embedded script is a programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Services, and is deactivated or deleted thereafter.INFORMATION THIRD PARTIES PROVIDE ABOUT YOU
We may, in rare instances, supplement the information we collect about you online with outside records from third parties in order to enhance our ability to serve you, to tailor our content to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you. We may combine the information we receive from those sources with information we collect through the Services. In those cases, we will apply this Privacy Policy to any Personal Information received, unless we have disclosed otherwise.INFORMATION YOU PROVIDE ABOUT A THIRD PARTY
If you send someone else a communication from the Services, such as sending an invitation to a friend or sharing a link through social media, the information you provide (names, e-mail addresses, etc.) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please be aware that when you use any send-to-a-friend functionality through our Services, your e-mail address may be included in the communication sent to your friend. Your friend may contact us through our Data Protection Officer at dpo@delmonte-phil.com to request that we remove your friend’s information from our database.INFORMATION COLLECTED BY MOBILE APPLICATIONS
Certain aspects of the Services may be provided or accessed through an application on your mobile, tablet computer or similar device (“Mobile Application”). You agree that we may collect and use technical data and related information about you, including but not limited to, technical information about your Device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to such Mobile Applications.When you use any of our Mobile Applications, the Mobile Application may automatically collect and store some or all of the following information from your mobile device (“Mobile Device Information”), including without limitation:- Your preferred language and country site (if applicable)
- Your phone number or Device Identifier
- The mobile device manufacturer and model of your mobile device
- The IP address of your mobile device
- Our mobile operating system
- The type of mobile internet browsers you are using
- Information about how you interact with the Mobile Application and any of the websites to which the Mobile Application links, such as how many times you use a specific part of the mobile application over a given time period, the amount of time you spend using the Mobile Application, how often you use the Mobile Application, actions you take in the Mobile Application, and how you engage with the Mobile Application
- Information to allow us to personalize the services and content available through the Mobile Application
- Your geolocation
- To operate and improve our Mobile Applications, other Services, our company’s services, and tools;
- To create aggregated and anonymized information to determine which Mobile Application features are most popular and useful to users, and for other statistical analyses;
- To prevent, discover and investigate violations of this Privacy Policy or any applicable terms of service or terms of use for the Mobile Application;
- To customize the content or services on the Mobile Application for you, or the communications sent to you through the Mobile Application (if any)
- Your user name and any password required by the Mobile Application
- Age
- Gender
- Mailing or other address
- Zip code
- Telephone number
- Email address
- Photos uploaded by you
WHEN YOU AGREE TO RECEIVE INFORMATION FROM THIRD PARTIES.
You may be presented with an opportunity to receive information and/or marketing offers directly from third parties. If you do agree to have your Personal Information shared, your Personal Information will be disclosed to such third parties and all information you disclose will be subject to the privacy policy and practices of such third parties. While we strive to ensure that any third party applications or services accessible through our Site complies with the applicable privacy laws and rules, we are not responsible for the privacy policies and practices of such third parties and, therefore, you should review the privacy policies and practices of such third parties prior to agreeing to receive such information from them. If you later decide that you no longer want to receive communication from a third party, you will need to contact that third party directly.THIRD PARTIES PROVIDING SERVICES ON OUR BEHALF.
We may use third party vendors to perform certain aspects of the Services, such as hosting the Services, designing and/or operating the Services’ features, tracking the Services analytics, responding to requests, and enabling Del Monte to send you special offers or performing other administrative services. We may provide these vendors with access to user information, including Personal Information, to carry out the services they are performing for you or for us. While we may use third party analytics service providers to evaluate and provide us with information about the use of the Services and viewing of our content, we do not share Personal Information with these analytics service providers, but they may set and access their own cookies, web beacons, and embedded scripts on your Device and they may otherwise collect or have access to information about you, including non-personally identifiable information.CO-BRANDED SERVICES.
Certain aspects of the Services may be provided to you in association with third parties (“Co-Branded Services”) such as sponsors, charities, and political organizations and may require you to disclose Personal Information to them. Such Co-Branded Services will identify the third party. If you elect to register for products and/or services through the Co-Branded Services, you may be providing your information to both us and the third party. Further, if you sign-in to a Co-Branded Service with a username and password obtained through our Services, your Personal Information may be disclosed to the identified third parties for that Co-Branded Service and will be subject to their posted privacy policies.CONTESTS AND PROMOTIONS.
We may offer contests and other promotions (any, a “Promotion”) through the Services that may require registration. By participating in a Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list.ADMINISTRATIVE AND LEGAL REASONS.
We may access, use, preserve, transfer, and disclose your information (including Personal Information), including disclosure to third parties: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process if in our good faith opinion such is required or permitted by law; (ii) to protect and/or defend the Site’s Terms of Use for any online services or other policies applicable to any online Services, including investigation of potential violations thereof; (iii) to protect the safety, rights, property, or security of the Services or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security issues, or technical issues. Further, we may use IP address or other Device Identifiers, to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers, and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion. By agreeing to this Privacy Policy, you hereby authorize us and provide your consent for us to do the foregoing.BUSINESS TRANSFER.
We may share your information, including your Personal Information, Demographic Information, and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner, or operator of the Services or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our shares and/or assets or other corporate change, including, during the course of any due diligence process.USER GENERATED CONTENT AND PUBLIC INFORMATION.
The Services may permit you to submit ideas, photographs, user profiles, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions, or other content, including Personal Information (collectively, “User Content”). We or others may reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed). Others may have access to this User Content and may have the ability to share it with third parties across the Internet. Please think carefully before deciding what information you share, including Personal Information, in connection with your User Content. Please note that Del Monte does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. This Privacy Policy does not apply to any information that you disclose publicly, share with others, or otherwise upload, whether through the Services or otherwise. We are not responsible for the accuracy, use, or misuse of any content or information that you disclose or receive through the Services.NAME AND LIKENESS.
We may also publish your name, voice, likeness, and other Personal Information that is part of your User Content, and we may use the content or any portion of the content, for advertising, marketing, publicity, and promotional activities. For full terms and conditions regarding User Content you submit to the Services, please review our Terms of Use.- Telephone: +632 8562888
- E-mail: dpo@delmonte-phil.com